Last Updated: May 15, 2026
Company Name: Sbicai Lighting
Website: https://sbc-lighting.com
Sbicai Lighting (“we”, “us”, or “our”) respects your privacy. When you visit our website or use our services, we collect, use, and disclose your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.
1. What Personal Information We Collect
When you perform specific actions on our website, we may collect the following types of information:
Information you actively provide through contact forms:
When you submit an inquiry through the “Get a Quote” popup on product pages or the “Contact Us” page, we collect the information you provide, including:
Name
Email address
Phone number
Country
Product name and link (automatically captured by the system)
Your specific message or inquiry details
Information automatically collected:
When you browse our website, we may automatically collect technical information through log files or analytics tools (such as Google Analytics), including:
IP address
Browser type and version
Operating system
Date and time of visit
Pages you view and links you click
Cookies:
We use cookies to enhance your experience on our website. Cookies are small text files stored on your browser. See the “Cookies” section below for more details.
2. How We Use Your Information
We use your personal information for the following purposes:
Respond to your inquiries – Reply to requests for quotes or questions submitted through our forms
Provide customer support – Assist you when you encounter issues while using our website
Improve our services – Analyze how visitors interact with our website to optimize product display and user experience
Legal compliance – Maintain records required by law
3. How We Protect Your Information
We implement various security measures to protect your personal information, including:
SSL encryption (indicated by the padlock icon in your browser address bar)
Strict access controls to our website backend
Our website is hosted on SiteGround, which provides industry-standard security protections.
4. Do We Share Your Information?
We do not sell, trade, or otherwise transfer your personally identifiable information to third parties.
However, we may share necessary information with limited service providers in the following situations:
Email delivery – We use the WP Mail SMTP plugin to send inquiry emails through your business email service provider (Coremail). Your inquiry content is transmitted through their servers.
Hosting provider – Your data is stored on SiteGround servers.
Legal requirements – If we believe disclosure is necessary to comply with a law, regulation, legal process, or government request.
All service providers are required to maintain data security and confidentiality measures no less stringent than those described in this policy.
5. Cookies
We use cookies to enhance your experience. You can control or delete cookies through your browser settings. However, disabling cookies may affect certain functions of this website.
Essential Cookies – Required for the website to function properly, such as maintaining your session login status.
Analytics Cookies – We use tools such as Google Analytics to understand how visitors use our website, helping us improve content and design. These services set their own cookies (e.g., _ga).
You can opt out of Google Analytics entirely by installing the Google Analytics Opt-out Browser Add-on.
6. Data Retention
Inquiry Data –Information you submit through our forms is stored for customer follow-up and will be sent via email to our sales team. We typically retain these inquiry records for 24 months for customer follow-up and sales analysis.
System Data – Server logs and similar data are rotated and deleted automatically according to SiteGround’s default policies.
7. Your Rights
Under applicable privacy laws (such as GDPR, PIPEDA, etc.), you have the following rights regarding your personal information:
Right to access – Request a copy of the personal information we hold about you
Right to rectification – Request correction of inaccurate or incomplete information
Right to erasure – Request deletion of your personal information (“right to be forgotten”)
Right to restriction – Request that we suspend processing of your information
Right to data portability – Obtain your information and transfer it to another controller
Right to object – Object to our processing of your information based on legitimate interests
To exercise any of these rights, please submit your request through our Contact Us page. We will verify your identity and respond within a reasonable timeframe.
8. Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe such information has been collected, please contact us immediately so we can delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us through our [Contact Us] page. We will respond within 24 hours.